Sign up and you get a free 14-day trial of the full platform — no credit card required. Create cases, run visits, take real-time notes, and generate AI court reports immediately. When the trial ends, subscribe for $99/month to keep working; your records stay accessible either way.
Can I cancel my subscription?
Yes, anytime. Go to Settings, open the Subscription card, and click “Manage Subscription” to cancel through the secure Stripe billing portal. You keep access through the end of your billing period.
What happens to my records if the trial ends or I cancel?
Nothing is deleted. Your cases, visits, notes, and finalized reports stay readable — the account becomes read-only, so creating and editing is paused until you subscribe again. You can export your cases, parties, visits, documents, agreements, invoices, and reports to CSV from Settings at any time, and finalized reports download as PDFs. Court records outlive subscriptions, so we do not hold them hostage.
Where can I find my invoices?
Your FamilyBridge subscription receipts are available through the Stripe billing portal (Settings → Subscription → Manage Subscription). Invoices you send to your clients live under Invoices in your workspace.
What payment methods do you accept?
We accept all major credit and debit cards, processed securely by Stripe.
Does FamilyBridge fill out court forms?
For California, yes: monitors whose practice state is California can generate the Judicial Council FL-324(P), Declaration of Supervised Visitation Provider (Professional), from a case or a report — filled from what you have already recorded on the case, with copies-sent taken from your send log. Anything FamilyBridge cannot verify prints blank rather than guessed, because you sign the declaration under penalty of perjury. Reports themselves are jurisdiction-neutral and work anywhere.
Can I add my staff, or is this just for one monitor?
You can add your whole practice. An account has three roles: the owner (you), admins for office staff, and monitors for the people running visits. Owners and admins see every case; a monitor sees only the cases assigned to them. You invite people by email from the My Team page, and each person gets their own sign-in — nobody shares a login. If you practice on your own, none of this gets in your way: you simply see everything.
What does it cost to add someone?
Only monitors add to the bill. Your $99/month covers your practice and one monitor. Each additional monitor is $49/month (or $468/year), prorated from the day you add them, and credited back when they leave. Admins and office staff are free, however many you have — we charge for the people carrying cases, not for everyone who logs in.
How are cases divided between monitors?
You assign each case to a monitor when you create it, or later from Edit Case. That assignment is what a monitor can see: their dashboard and case list show their own cases and nothing else. Owners and admins can reassign a case or leave it unassigned at any time. Removing someone from the practice ends their access to their cases immediately, while the visits they documented and the reports they wrote stay on the record.
Is there more than one plan?
No — one plan with every feature included: $99/month, or $948/year (about 20% off). That covers your practice and one monitor; each additional monitor is $49/month (or $468/year), and admin and office staff are free. You can switch between monthly and yearly billing at any time.