FamilyBridge
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FamilyBridge

Observe-and-report visitation software for professional monitors — aligned to California's Standard 5.20, configurable for your jurisdiction.

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© 2026 Overman Labs LLC. FamilyBridge is a trademark of Overman Labs LLC. All Rights Reserved.
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Invoicing & Payments

Get paid without chasing checks

Create an invoice with a description and an amount, send a Pay Now link by email, and let parents pay by card, Apple Pay, or Google Pay through Stripe — with payouts to your own bank account and a transparent 2.5% platform fee.

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Pick the case to auto-fill the recipient, see your take before you send, and track every invoice from Draft to Paid.

Billing that fits how monitors actually charge

Any fee, one simple flow

Session fees, travel time, document prep — every invoice is a description and an amount, auto-numbered like INV-2026-0001. No rigid fee categories to fight with.

Autofill from your cases

Link a case and the recipient fills in automatically. Link a visit and the description writes itself — “Supervised visitation — Smith family, July 11, 2026.”

Know your take before you send

A live breakdown shows the subtotal, the 2.5% platform fee, and exactly what you receive — before the invoice is created.

Payment parents don’t struggle with

The emailed Pay Now button opens Stripe-hosted checkout with card, Apple Pay, and Google Pay. No parent account needed — and the invoice marks itself Paid on payment.

Statuses that keep themselves current

Draft, Sent, Paid, Cancelled — plus an automatic daily Overdue sweep. An Unpaid Invoices card on your dashboard and a per-invoice activity timeline keep you on top of balances.

Your own Stripe account

A one-time guided Stripe Connect onboarding (about 5–10 minutes) links your bank. Payments settle to you, and you manage payouts directly on Stripe.

From visit to paid

1

Connect Stripe once

A guided onboarding links your bank account — offered right at sign-up or whenever you’re ready.

2

Create the invoice

Pick the case or visit for autofill, enter the amount, and review the live fee breakdown.

3

Send it by email

The parent gets an itemized invoice with a Pay Now button — or copy the payment link and share it directly.

4

It marks itself Paid

Stripe checkout handles the payment; the invoice updates automatically and the activity timeline records it.

Common questions

FamilyBridge charges a transparent 2.5% platform fee, plus Stripe’s standard processing fees — both visible in the live breakdown before you create any invoice.

No. The Pay Now link opens Stripe-hosted checkout where they pay by card, Apple Pay, or Google Pay — no login, no app.

Invoices are immutable once created, which keeps your billing records clean. Delete a draft and recreate it, or cancel a sent invoice — cancelling deactivates its payment link.

24 hours — a Stripe limit on hosted checkout, not a FamilyBridge setting. Before it lapses you can copy the link off the invoice and send it directly. After that, cancel the unpaid invoice and create a fresh one; linking the same case auto-fills the details, so it takes under a minute.

Automatically. A daily sweep flips past-due invoices to Overdue, and your dashboard’s Unpaid Invoices card keeps outstanding balances in view.

It works even better together

Invoicing & Payments is one piece of a workflow that runs from intake to court-ready report.

Case Management

Tabbed case files with a readiness checklist and a court-ready audit history.

Learn more

Visits & Live Notes

Offline-first field notes, one-tap categories, photos, and a GPS route map.

Learn more

Service Agreements

Reusable templates with verified e-signing and tamper-evident, hash-verified records.

Learn more

See it with your own cases

Every feature, every plan, free for 14 days. No credit card required.

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